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If contacting us for technical support, to help us assist you better, please mention the following in your message:
- The title of the app you’re writing about.
- The device brand and model you’re using (iPad 2, Kindle Fire HD, Nook, iPhone 12, etc).
- The store where you downloaded the app from (iTunes, Google Play, etc) — this ensures that we troubleshoot the correct version).
We strive to respond within 48 hours. If you don’t hear from us within 2 days, please write us directly at permadi@permadi.com with Subject line: PERMADI.MOBI: Need App Customer Service and tell us (or yell at us) that you have not received a response.