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If contacting us for technical support, to help us assist you better, please mention the following in your message:

  1. The title of the app you’re writing about.
  2. The device brand and model you’re using (iPad 2, Kindle Fire HD, Nook, iPhone, etc).
  3. The store where you downloaded the app from (iTunes, Google Play, Nook Store, etc) — this ensures that we troubleshoot the correct version).

We strive to respond within 48 hours.  If you don’t hear from us within 2 days, please write us directly at permadi@permadi.com with Subject line: PERMADI.MOBI: Need App Customer Service and tell us (or yell at us) that you have not received a response.